At Venthrapy, we care deeply about your well-being and are committed to providing access to quality mental health support through our network of licensed professionals. However, it's important that you understand the scope and limitations of the services offered on this platform. The following disclaimer explains what Venthrapy does and does not provide, and outlines your responsibilities as a user of our services.
Please read this carefully before engaging with our platform.
Our services are not designed for individuals in acute crisis, emergency situations, or those experiencing active suicidal thoughts or severe psychiatric emergencies. If you are in such a situation, we strongly urge you to immediately contact your nearest emergency helpline, hospital, or crisis intervention service. Venthrapy is not an emergency service and does not replace urgent medical or psychiatric care.
Venthrapy provides a platform to connect clients with independent mental health professionals. These therapists, counsellors, psychiatrists, or wellness experts are not employees, agents, or representatives of Venthrapy. They practice in their individual professional capacity, and Venthrapy does not assume liability for their advice, conduct, actions, clinical decisions, therapeutic approaches, or outcomes of services rendered by these professionals.
Venthrapy is not a medical, psychiatric, or healthcare provider and does not diagnose, treat, or prescribe medications for any condition. The services offered are not a substitute for medical care, psychiatric treatment, or other professional healthcare services. If you require psychiatric evaluation, medication management, or intensive clinical care, please seek an appropriate licensed medical professional.
While online therapy can be effective, it may not be appropriate for every individual or every concern. Certain conditions, including but not limited to severe mental illness, active suicidal ideation, or situations requiring intensive support, may require specialized care. Venthrapy reserves the right to refer or decline services for individuals whose needs fall outside the scope of what can be safely and ethically provided through our platform.
Therapists on Venthrapy are committed to maintaining client confidentiality in accordance with applicable laws and professional ethical guidelines. However, confidentiality has legal and ethical limits, including but not limited to situations involving risk of harm to self or others, suspected abuse or neglect, or legal requirements to disclose information. Please review your therapist's informed consent agreement for details specific to your care.
Therapy is a supportive and potentially life-changing process, but it is not a guarantee of specific results. Each person's journey is unique, and progress depends on many factors including your personal circumstances, commitment, and readiness. While our therapists are trained professionals who will do their best to support you, we cannot promise specific outcomes or improvements in mental health, well-being, or personal circumstances.
Therapists are licensed to practice only within specific regions or jurisdictions. Clients must confirm that they are located in a jurisdiction where their provider is authorized to deliver therapy. Venthrapy is not liable for misrepresentation of location or eligibility for care.
While Venthrapy employs reasonable measures to safeguard client privacy, security, and data, the use of online platforms carries inherent risks, including potential technical failures, unauthorized access or interruptions in service. Temporary disruptions, server outages, internet connectivity problems, or software glitches may occasionally occur. Venthrapy is not responsible for any loss, delay, inconvenience, or inability to access services caused by such technical issues or circumstances beyond our reasonable control. By using this platform, you acknowledge and accept these risks.
To the fullest extent permitted by law, Venthrapy shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the platform, reliance on therapy services, or inability to access services. Nothing in this clause is intended to exclude or limit any rights you may have under applicable law that cannot be excluded or limited by agreement.
By accessing and using Venthrapy, you acknowledge that you have read, understood, and agree to this Disclaimer, along with our Terms & Conditions and Privacy Policy. If you do not agree, you should not use this site or its services.
Venthrapy is a platform that connects you with licensed, independent therapists. We are not a medical or emergency service, and our services are not a substitute for psychiatric or in-person medical care. If you are experiencing a crisis or feel unsafe, please contact your nearest emergency helpline, hospital, or crisis intervention service.
Therapy through Venthrapy is a collaborative process. Your therapist will guide and support you, while you play an active role in your growth. Please note that outcomes cannot be guaranteed, and online therapy may not be appropriate for all situations.
By using our services, you agree to our Terms & Conditions, Privacy Policy, and Full Disclaimer.
This disclaimer may be updated periodically. Please review it regularly for any changes. Last updated: Seprember 2025.